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Application Analyst, Academic Technology

Apply now Job no: 493963
Categories: Staff
Department: T&I - Academic Technology

Davidson College is requiring new employees hired into jobs posted after August 1, 2021, and all employees with a start date on or later than September 1, 2021, to be vaccinated to help protect the health and safety of our community. New employees will be required to submit proof of at least the first dose of a vaccine on or before their start date and proof of full vaccination no later than 5 weeks after their start date.  Please see the full new hire vaccination policy here.

 

Are you a technology generalist with an eye for what makes a great user experience? Want to help a leading liberal arts college elevate its academic tech tools to the next level?

 

Whether you’re a recent CS or IT graduate, a seasoned systems administrator, a help desk worker looking to take that next step, or a self-taught scripter, Davidson T&I’s Academic Technology team could be the right fit for you.

 

From Moodle, to virtual labs, to research computing, classroom audio/visual, and beyond - we’re looking for someone who can weave in and out of the tools and systems that support teaching and learning at Davidson College, solving problems, responding to incidents, fulfilling requests, and taking notes as they go. Over time, we’d like this person to become the go-to authoritative expert in these systems: writing documentation, building training programs, and staying on top of changes as each system evolves - all while keeping the user experience of our faculty, staff, and students as their #1 priority. In Davidson T&I, we call this mentality “product ownership,” and if we get the chance to interview you, we’ll tell you all about it.

 

Who are you? Over the course of your career as an IT professional, you’ve acquired the skills, education, and experience required to master new applications quickly and easily. Over time you’ve developed an understanding of the ways in which applications communicate and integrate, application and data security principles, and basic database concepts. You’ve also developed a certain aptitude for eliciting and defining business requirements; that is to say, you understand the how and why behind the systems you support and the people who use them. Over the course of your career, you’ve developed strong troubleshooting skills, allowing you to quickly get to the root of the problem, no matter the platform.  In doing so, you’ve grown used to working with both IT professionals and end users uncomfortable with technology.

In previous roles, you’ve demonstrated an ability to communicate clearly and concisely, both verbally and in writing. You’ve also proven yourself to be an empathetic and curious listener, which allows you to get to the root of things. Over the course of your career, you’ve continuously sought out ways to make things more efficient, and you can list a few examples of automations you developed or efficiencies you proposed that saved your employer or colleagues time, frustration, money, or effort. You take pride in ensuring applications and systems operate smoothly and use any errors as an opportunity to make improvements. 

 

We don’t expect you to have experience with all of our platforms, or possess all of the necessary skills on day 1. Rest assured that Davidson T&I is committed to investing the time and resources required to train and onboard product owners. Eventually, if selected for this role, you’ll grow into the expert product owner we need you to be.

Diversity, Equity, and Inclusion

The Davidson College T&I leadership team is committed to advancing the principles of diversity, equity, and inclusion. In practice, that means doing our part to hire, grow, retain, and reward great employees from diverse cultures, ethnicities, races, religions, sexual orientations, gender identities, ages, national origins, socio-economic backgrounds, and abilities. This is really important to our team, and we hope it’s important to you as well.

 

Read more about Davidson College’s commitment to diversity, equity, and inclusion here:

https://www.davidson.edu/diversity-equity-inclusion 

Compensation

T&I is committed to salary transparency in the hiring process as a characteristic of an inclusive organization. Our salaries are benchmarked to national liberal arts colleges and regional colleges and universities. The position hiring manager is happy to discuss our salary benchmarks at any stage of the interview process. Davidson College also offers numerous other benefits as an employer, including:

  • 4 weeks of vacation in your first year on the job, plus College holidays

  • Health insurance

  • A 403(b) retirement plan to which the College contributes at least 8.5% of your salary

  • Tuition assistance for employees and their dependents

  • The work/life balance that comes with working at a higher ed institution

  • And much, much more - see https://www.davidson.edu/offices-and-services/human-resources for details

Flexible Work Location

Davidson T&I has a flexible work location program in line with the College’s telecommuting policy. This position is eligible for partial flexibility in work location, as determined with the position’s manager and reviewed regularly through our performance management processes. Candidates should expect to maintain a residence within commuting distance of the Charlotte metro area. An initial campus orientation period (of several weeks to months) worked from the office may be required.

 

Interested? We’d love to hear from you and see if Davidson College T&I can be the next step in your technology career.

 

At Davidson College, we believe the college grows stronger by recruiting and retaining a diverse faculty and staff committed to building an inclusive community.  In order to achieve and sustain educational excellence, we seek to hire talented faculty and staff across the intersections of diverse races, ethnicities, religions, sexual orientations, gender identities, ages, socio-economic backgrounds, political perspectives, abilities, cultures, and national origins.

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