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Digital Engagement Officer

Apply now Job no: 494141
Categories: Staff
Department: Annual Giving

New employees with a start date on or later than March 1, 2022 must be fully vaccinated when they first report to work at Davidson College. Please see the full new hire vaccination policy here. 

Position Summary:

The Digital Engagement Officer will leverage social media and virtual communications tools to create digital engagement strategies that cultivate relationships, inspire giving, and build sustained philanthropic support based on what truly matters to each donor. This includes the development of comprehensive metrics to demonstrate the results of outreach efforts. The Digital Engagement Officer will serve as a liaison for digital engagement efforts with the Office of Alumni and Family Engagement and the Office of Events and Programming.

What will you be doing?

Primary Responsibilities:

  1. Direct Solicitation/Stewardship: Using digital strategies and virtual communication tools, identify, qualify, cultivate, solicit and steward a portfolio of approximately 1,300 alums as donors, advocates and volunteers for Davidson. Learn and utilize EverTrue’s cloud platform.  Execute 40-60 outbound touchpoints daily. Maintain comprehensive information about engagement efforts and personal interactions.

  2. Digital Engagement Strategy: Develop a comprehensive digital engagement and solicitation strategy for identified segments of the Davidson alumni body. Actively seek ways to best utilize technologies such as social media, IP targeting, ThruText, ThankView, Blackbaud CRM and GiveCampus tools in annual giving. Work closely with partners in Alumni and Family Engagement on engagement strategies and across College Relations for solicitation strategies.

  3. Data Analysis: Proactively monitor engagement to identify and launch initiatives that drive philanthropic support. Work with the Director and other members of the Annual Giving and Alumni and Family Engagement teams to identify trends as they develop.

  4. Special Projects: Responsible for making solicitation calls and texts on behalf of The Fund for Davidson during end of calendar year, #AllinforDavidson and the end of the fiscal year. This position will require evening work at certain times throughout the year when related to special events. This position requires travel up to 10% to staff regional events.

Additional Information:

Night and weekend work required when related to special events or programs throughout the year. This position requires up to 10% travel. 

What do you bring?

Minimum Qualifications:

  • Bachelor's degree or relevant experience or certification.
  • Minimum 1 year of development or related experience.

Desired Skills and Abilities:

  • The ideal candidate will have experience in higher education, fundraising, alumni and/or constituent relations, volunteer management, public relations, nonprofit administration and/or related fields.
  • High degree of personal initiative.
  • Strong strategic planning, data analysis and written communication skills.
  • Flexibility and adaptability, especially in working collaboratively as part of a team.
  • Strong desire and ability to work effectively with persons from diverse generational, religious, racial, ethnic, sexual orientation, gender identity, ability and cultural backgrounds.
  • Ability and willingness to learn and grow with technological change.

* Training on the division's software systems will be provided.

Diversity, Equity, and Inclusion

The College Relations leadership team at Davidson strives to advance the principles of diversity, equity, and inclusion. In practice, that means doing our part to hire, grow, retain, and reward great employees from diverse cultures, ethnicities, races, religions, sexual orientations, gender identities, ages, national origins, socio-economic backgrounds, and abilities. This work is important to our team and we hope it’s important to you as well.

Read more about Davidson College’s commitment to diversity, equity, and inclusion here: https://www.davidson.edu/diversity-equity-inclusion 

Compensation

College Relations is committed to salary transparency in the hiring process as a characteristic of an inclusive organization. The position hiring manager is happy to discuss salary at any stage of the interview process. Davidson College also offers numerous other benefits as an employer, including:

  • 4 weeks of vacation in your first year on the job, plus College holidays
  • Health insurance
  • A 403(b) retirement plan to which the college contributes at least 8.5% of your salary, after 3 years of continuous full-time the employee is 100 percent vested in this plan after three years of employment.
  • Tuition assistance for employees and their dependents, after 7 years of continuous full-time employment.

For additional information, see https://www.davidson.edu/offices-and-services/human-resources for details.

Flexible Work Location

The College Relations division currently has a flexible work location program in line with the College’s telecommuting policy. This position is currently eligible for partial flexibility in work location, during non-event days, as determined with the position’s manager and reviewed regularly through our performance management processes. Candidates should expect to maintain a residence within commuting distance of the Charlotte metro area. An initial campus orientation period (of several weeks to months) worked from the office may be required. This policy is reviewed periodically. 

Required Materials

Please provide a resume and cover letter with your application. Please apply online at https://employment.davidson.edu

At Davidson College, we believe the college grows stronger by recruiting and retaining a diverse faculty and staff committed to building an inclusive community.  In order to achieve and sustain educational excellence, we seek to hire talented faculty and staff across the intersections of diverse races, ethnicities, religions, sexual orientations, gender identities, ages, socio-economic backgrounds, political perspectives, abilities, cultures, and national origins.

Advertised: Eastern Daylight Time
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